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Spa Receptionist

Company: Solitude Mountain Resort
Location: Provo
Posted on: January 16, 2022

Job Description:

DescriptionJOB TITLE: Spa Receptionist DIVISION: Spa REPORTS TO: Director of Lodging LOCATION: Solitude Mountain Spa/The Inn CLASSIFICATION: Full or Part Time/Seasonal/Hourly PURPOSE OF POSITION: The Spa Receptionist is responsible for initial customer interactions, including answering calls and emails, welcoming clients to the spa, scheduling appointments, and ensuring that lobby facilities are presented in a clean and professional manner. SPECIFIC JOB REQUIREMENTS:

  • Excellent customer service
  • Professionalism
  • Dependable, self-motivated, and punctual
  • Knowledge of office equipment
  • Basic knowledge of computer operation
  • Cash handling and proficient in math
  • Basic accounting skills
  • Multitasking
  • Ability to stand for up to 8 hours per day
  • Ability to perform light lifting tasks (up to 20 lbs) JOB DUTIES AND RESPONSIBILITIES:
    • Responsible for opening the spa each morning
    • Responsible for ensuring treatment rooms are in order for the days appointments
    • Responsible for ensuring the lobby is prepared for customers
    • Responsible for processing linens and towels
    • Tea and beverage preparation for clients
    • Answer incoming calls and emails
    • Schedule appointments and coordinating with therapists
    • Greet clients, sell retail and gift certificates
    • Take payment (cash, credit cards, package vouchers, room charges Requirements

Keywords: Solitude Mountain Resort, Provo , Spa Receptionist, Administration, Clerical , Provo, Utah

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