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Concierge Security Engineer

Company: Arctic Wolf Networks
Location: Provo
Posted on: March 19, 2020

Job Description:

Arctic Wolf is looking for a Concierge Security Engineer (CSE) to join out pack.Founded in 2012, Arctic Wolf is a well-funded security operations center (SOC)-as-a-service start-up with a renowned leadership team and remarkable growth rate. In fact, Arctic Wolf was #25 on the Deloitte Fast Technology 500 for North America in 2019!The team at Arctic Wolf takes pride in delivering personal, predictable protection from cybersecurity threats to the customers we serve across industries and geographies. As a new wolf, you'll join the brightest minds in the industry and your unique skills will drive ambitious outcomes whether you support our security intelligence solutions, partnerships, or the Arctic Wolf customer or employee experience.About the Role:As part of the Security Services team, the Concierge Security Engineer is a role that combines aspects of an IT Security Analyst, Security Architect, Incident Response Consultant, a Security Sales Engineer, and Technical Support. The CSE will be responsible for implementing, overseeing, managing, and supporting the network security infrastructure for multiple enterprises by leveraging Arctic Wolf's cloud infrastructure and their expertise in a wide variety of fields. The CSE works in a team along with an assigned Concierge Security Analyst and Customer Success Managers.Arctic Wolf CSEs develop strong working relationships with our customers and feel ownership over their security posture.Your Responsibilities:Creating and maintaining a partnership with our customersAnalyze log and system dataInteract with, and manage, internal and external stakeholdersCommunicate, educate, and share information with non-technical peopleHelp our customers diagnose problems as well as support specific customer requestsPrimary technical point of contact for our customersChampion for our customers within the Arctic Wolf TeamMentoring junior analysts with their technical and soft skillsArctic Wolf is a fast-growing company, and all CSE candidates should expect to work with many teams within Arctic Wolf, including engineering, operations, sales, marketing, and executive management. A positive can-do attitude is a must. A willingness to learn and continuous self-improvement is critical. An ability to deal with uncertainty is a positive.--Required Skills and Experience:3+ years in Information Security, Network Security, or Cyber Security3+ years additionally as a Network Admin, System Admin, Cloud Admin, or similar is strongly preferredHave a detailed understanding of Enterprise IT Security, including: Firewalls, Intrusion Detection, Antivirus, Content Filtering, and ProxiesHave an understanding of Enterprise IT Operations, including: Networking, Active Directory, LDAP, Windows Server, and Cloud InfrastructuresAnalyze log and system data from the above list and other IT systemsKnow how to use one or more scripting tools and languages such as Python, Bash, and Power ShellGreat writing and speaking skillsExcellent relationship building skills in a professional contextA positive "can-do" attitudeA willingness to learn and continuous self-improvementThere are no specific degree or certification requirements but degrees in engineering or technology are a plus. Any security or IT certification such as CISSP is also positive.Employment Requirements:Each successful candidate will be required to pass a criminal background check and an employment verification as a condition of employment.--Additional skills and experience:Security forensicsMalware analysisE-discoveryThreat containmentFirewall and IDS provisioningProxy and content filtering provisioningAuthentication and identify managementRisk and vulnerability AssessmentNetwork and security AuditingNetwork troubleshootingPenetration testingAttack simulationPowerPoint presentation skillsAbout Us:?At Arctic Wolf, we recognize that success comes from delighting our customers. We believe in being lean - in constantly building, measuring, and learning in all aspects of our business. We truly value people. All wolves are welcome to join the Arctic Wolf pack, with compelling compensation packages, benefits, and equity for employees.Arctic Wolf is focused on building a workforce that is diverse and inclusive. If you're excited about this role, but do not meet all of the qualifications listed above, we encourage you to apply. We review all applications.----Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.--Arctic Wolf is committed--to fostering a welcoming, accessible, respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.--Please let us know if you--require any accommodations by emailing--hr@arcticwolf.com.

Keywords: Arctic Wolf Networks, Provo , Concierge Security Engineer, Hospitality & Tourism , Provo, Utah

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