Director of Hotel Operations

Company: Bighornlaw
Location: Salt Lake City
Posted on: June 2, 2025

Job Description:

Structure Hospitality --- Salt Lake City , UT , USPosted 2 days agoDescriptionThis role is based in Salt Lake City, UT, and requires frequent travel. We will consider candidates who live in the Southwest or Mountain States near a major metro airport.AtStructure Hospitality,we manage hotels with discipline, clarity, and a focus on results. Every property in our portfolio matters. We're selective about what we take on and intentional in how we operate. Our approach is built around improving performance, growing profitability, and protecting long-term value.We're hiring aDirector of Hotel Operationsto oversee a portfolio of hotels and work closely with our Vice President of Operations. This role is responsible for driving operational and financial performance, supporting on-property teams, and ensuring accountability at every level.We're looking for someone who knows how to run hotels, lead teams, and drive performance with consistency and accountability.Responsibilities

• Support the Vice President of Operations in driving performance, accountability, and consistency across a defined portfolio of hotels
• Provide operational leadership during General Manager transitions and step in where needed to ensure stability and continuity
• Conduct regular property visits focused on brand standards, service delivery, and operational execution
• Develop and support on-property leadership teams, reinforcing clear expectations and strong day-to-day management
• Review and interpret operational, financial, and guest service performance to identify gaps and drive improvement
• Lead the rollout and adoption of budgeting, forecasting, and revenue strategies in coordination with hotel teams
• Maintain a clear line of communication with property leadership to ensure alignment, operational focus, and profitabilityQualifications
  • Minimum 3 years of hotel operations experience, including time in a leadership role
  • Experience managing multiple properties with a focus on performance and accountability
  • Strong operational, financial, and leadership capabilities
  • Confident with budgeting, forecasting, and making decisions based on financial performance
  • Familiar with brand standards, franchise systems, and core operational tools
  • Willing to travel regularly and adjust to the needs of an active portfolio
  • Quarterly performance-based bonus
  • Paid personal and vacation timeCompensation$85,000 - $95,000 yearlyAbout Structure HospitalityStructure Hospitality is growing. We're managing a diverse portfolio of hotels, working on new construction projects, and actively pursuing acquisitions.We're proud of the team we've built. We work closely together, support one another, and care about how we show up for our people, our owners, and our properties. Our culture is built on trust, accountability, and a real respect for work-life balance. We take ownership of what we do and enjoy doing it with people we like and believe in.
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Keywords: Bighornlaw, Provo , Director of Hotel Operations, Hospitality & Tourism , Salt Lake City, Utah