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CRM Specialist Part-time

Company: Qualtrics
Location: Provo
Posted on: March 21, 2020

Job Description:

that organizations use to collect, manage, and act on experience data, also called X-data . The Qualtrics XM Platform is a system of action, used teams, departments, and entire organizations to manage the four core experiences of business customer, product, employee and brand on one platform. Over 10,000 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee culture, and build iconic brands. Qualtrics was recently acquired by SAP, and together we will accelerate XM and power the experience economy. Join us on this adventure that can open many doors! If you re searching for a company that s dedicated to your ideas and grow recognizes your unique contribution, fills you with purpose, and provides a fun, flexible and inclusive work environment. The Challenge The Salesforce Team within Sales Operations is looking for a talented individual to identify, troubleshoot, and execute system improvements and streamline sales and business processes on our CRM platform. We have growing sales goals each quarter and we need the right person to join our unstoppable force. If you love problem-solving and technology, are currently working towards a Bachelor s degree (Information Systems, Computer Science, Statistics, Business, Mathematics, hard sciences), and enjoy logic, Qualtrics could be the place you ve always dreamed of. The_Expectation_For_Success You ll know you re doing a great job when our employees look to you to solve some of the companies largest problems. You can work cross-functionally, are a self-starter, can multitask, excel at troubleshooting systems, love a continual challenge and manage your time effectively. A_Day_In_The_Life * Troubleshoot end user issues, perform root-cause analysis, and address system bugs. * Interface with end users to understand system difficulties, resolve issues and meet business requirements. * Document procedures, policies, and maintain support documentation. * Facilitate system administration and help streamline business functionality including: profiles/permissions, role hierarchy, security models, application customization, reports and dashboards, etc * Implement business logic and application customization via custom objects, validation rules, workflows, etc. What differentiates us from other companies * Work life integration is deeply meaningful to us - we have frequent office events, team outings, and happy hours. * We take pride in our offices design aiming at cultivating creativity from our rooftop views to an open and collaborative work space. * We provide snacks, drinks, and free lunches in our office.

Keywords: Qualtrics, Provo , CRM Specialist Part-time, Other , Provo, Utah

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