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CRM Administrator

Company: Qualtrics
Location: Provo
Posted on: March 28, 2020

Job Description:

Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-data. The Qualtrics XM Platform is a system of action, used by teams, departments, and entire organizations to manage the four core experiences of businesscustomer, product, employee and brandon one platform. Over 10,000 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee culture, and build iconic brands. Qualtrics was recently acquired by SAP, and together we will accelerate XM and power the experience economy. Join us on this adventure that can open many doors! If you're searching for a company that's dedicated to your ideas and growth, recognizes your unique contribution, fills you with purpose, and provides a fun, flexible and inclusive work environment. The Challenge The CRM Development Team is looking for a talented individual to identify, scope, and execute system improvements and streamline sales and business processes on the platform. We are growing rapidly and we need the right person to join our unstoppable force. Qualtrics is looking for a full-time, experienced Salesforce Administrator who loves analyzing, designing and automating business processes. If you have a Bachelor's degree (Information Systems, Computer Science, Statistics, Business, Mathematics, hard sciences), love logic, thrive in an autonomous environment and are passionate about solving difficult problems, Qualtrics could be the place you've always dreamed of. The Expectation for Success: You'll know you're doing a great job when our employees look to you to solve some of the companies largest problems. You can work cross-functionally, are a self-starter, can multitask, excel at troubleshooting systems, love a continual challenge and manage your time effectively so you can go on a beautiful hike up Provo Canyon for your lunch break! A Day in the Life: - Collaborate with end users to understand administrative needs, resolve issues and meet business requirements - Design & implement business logic and application customization via custom objects, validation rules, workflows, flows, process builder, etc - Document procedures, policies, and technical requirements - Facilitate system administration and help streamline business functionality including: profiles/permissions, role hierarchy, security models, application customization, reports and dashboards, etc - Maintain and advise on selection of 3rd party technologies to improve sales productivity within the CRM platform.What differentiates us from other companies: - Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours - Qualtrics Experience Program - $1,500 for an experience of your choosing (eligible after a year) - Possible tuition reimbursement for job-related continuing education - We take pride in our offices design aiming at fostering creativity from our rooftop views to an open and collaborative work space. - 30 paid days off - 15 PTO + 5 Personal Days + 10 Holiday Closures (additional after a year) - On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office - We believe in sharing Qualtrics success which is part of the compensation for all employees

Keywords: Qualtrics, Provo , CRM Administrator, Other , Provo, Utah

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