ProvoRecruiter Since 2001
the smart solution for Provo jobs

Call Center Representative

Company: Teleperformance
Location: Provo
Posted on: January 15, 2021

Job Description:

BEST PLACE FOR PEOPLE
Join us in making connections.
Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.
What You Will Do:

  • Responsible for all customer inquiries and questions
  • Provide excellent customer service at all times
  • Follow up to customer inquiries by taking specific action in a timely manner
  • Troubleshoot equipment and system problems
  • Problem solve to help customers resolve issues on first call
  • Enters data from customers into various software programs
  • Appropriately communicate with upset customers to resolve their inquiries
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Participates in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisor
  • Exercise retention efforts when appropriate
  • Identify customers who are comparison-shopping and inquiring about contract terms
  • Assisting the customer with the correct price plan
    What You Will Bring:
    • 6 months Contact Center experience preferred
    • One year previous customer service experience required
    • Must be at least 18 years of age
    • Type 25 wpm
    • High School Graduate or GED
    • Logical problem solving skills and ability to multi-task
    • Proven oral and written communication skills
    • Must have availability to work various shifts
    • Ability to use Windows operating systems and navigate between various windows
    • Ability to work under pressure
    • Continuously demonstrate a high sense of urgency
    • Must have a keen sense of attention to detail, taking the initiative.
    • Must be able to pass a Federal Background Check and Drug testing
    • Possess a high level of Professionalism
    • Proven experience in overcoming unexpected difficulties and using logical problem solving skills.
    • Ability to understand and empathize with customer's issues.
      Teleperformance offers outstanding support to our team.
      You are the reason for this company's success and your well-being is our priority. We believe in nourishing your work life balance and making sure you are feeling loved. Our excellent medical benefits give you the opportunity to regularly check on your health, providing a solid health and financial security while our paid vacation leaves, flexible scheduling, and 401k Savings account can grant you the vacation you deserve while still working or after retirement. In Teleperformance, there are a lot more for you because we value YOU!

Keywords: Teleperformance, Provo , Call Center Representative, Other , Provo, Utah

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Meet A&F: Corporate Culture, Early Career Opportunities, & More
Description: Why You Need To Learn About Abercrombie Fitch: Abercrombie Fitch Co. is a portfolio of global lifestyle brands including Abercrombie Fitch,
Company: Abercrombie & Fitch
Location: Magna
Posted on: 01/21/2021

Get priority access to Expedia Group---s Early Career roles
Description: Are you excited by the opportunity to pioneer the future of travel Travel is so much more than simply reaching your destination. At Expedia Group, we pave the way for early career talent to go far, fast (more...)
Company: Expedia Group
Location: Salt Lake City
Posted on: 01/21/2021

Service Assistant
Description: Know what it's like to be in the stadium on game day Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast-paced. We're at the top of our game - and we want to keep it that (more...)
Company: Buffalo Wild Wings
Location: Salt Lake City
Posted on: 01/21/2021


Remote Work-From-Home Independent Contractor - Call Center Representative
Description: We got what you want, you got what we need Goodbye long commutes, rigid schedules, and busybody managers. Hello, Liveops.Our well-known clients are seeking Independent Contractors to provide virtual services (more...)
Company: Liveops
Location: Lonetree
Posted on: 01/21/2021

Loan Underwriter
Description: Join a reputable mortgage company that offers a direct hire, six-figure income opportunity with
Company: Caliber Home Loans
Location: Centerville
Posted on: 01/21/2021

Food Store Delivery (Car Required)
Description: FULL-SERVICE SHOPPERWhy shop and deliver with Instacart Instacart is the North American leader in grocery delivery. We strive to help make grocery delivery effortless, affordable, and accessible to everyone. (more...)
Company: Instacart
Location: Centerville
Posted on: 01/21/2021

Chaplain Assistant (56M)
Description: A Chaplain Assistant provides vital support to Army National Guard Chaplains, who are responsible for providing spiritual guidance and support to Soldiers. As a Chaplain Assistant you will primarily provide (more...)
Company: Army National Guard
Location: Salt Lake City
Posted on: 01/21/2021

Aviation Rescue Swimmer
Description: RESPONSIBILITIES As an AIRR, you must be prepared to enter the most treacherous conditions to provide recovery and relief for rescue missions, humanitarian assistance and operational support. Some of (more...)
Company: Navy
Location: Salt Lake City
Posted on: 01/21/2021

Supplement Your Income - Shop and Deliver
Description: FULL-SERVICE SHOPPER Why shop and deliver with Instacart Instacart is the North American leader in grocery delivery. We strive to help make grocery delivery effortless, affordable, and accessible to (more...)
Company: Instacart
Location: Grantsville
Posted on: 01/21/2021

Caliber Home Loans - Residential Underwriter - Utah
Description: Join a reputable mortgage company that offers a direct hire, six-figure income opportunity with full
Company: Caliber Home Loans
Location: Tooele
Posted on: 01/21/2021

Log In or Create An Account

Get the latest Utah jobs by following @recnetUT on Twitter!

Provo RSS job feeds