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Sr Salesforce Administrator I

Company: Henry Schein
Location: Provo
Posted on: March 30, 2021

Job Description:

Henry Schein One delivers connected dental software and services, combined with expert business coaching, to help practices improve every aspect of practice management and grow profits. Our platform for integrated applications lets dental technology connect, share data and automate more tasks, creating a new digital workflow that helps teams work smarter and more efficiently. Our advanced integration improves each stage of the patient experience - from first contact and scheduling, to delivery of treatment and recurring care. Henry Schein One unifies market-leading software, web tools, support, and patient services into the one platform that is a standard for connecting all practice dental technology.JOB OVERVIEW:This position is responsible for setting up, configuring, maintaining, and supporting the CRM system and related applications. Leverages an advanced understanding of general business operations and existing frameworks for design, build and release of solutions and capabilities. Works with a cross-functional CRM team to support and extend the Salesforce application. Define and enhance design and build standards for the organization. Mentor and coach other administrators.KEY RESPONSIBILITIES: * Define and implement best practices for technical analysis, design, develop, test and implement solutions/applications with necessary customizations and integrations* Define and execute user management best practices by managing profiles, roles, permissions, and other user related access items* Collaborate with team members to provide general administration of the salesforce ecosystem* Perform technical analysis, design, develop, test and implement solutions/applications with necessary customizations and integrations* Define the standards for monitoring the overall health of operational processes and underlying systems with reports, dashboards, queries, and other relevant tools* Build, customize, and supports objects (Accounts, Contacts, Leads, Opportunities, etc.), workflows, reports, and dashboards* Custom develop on the Salesforce Platform with a strong preference for native functionality, declarative automations (process builder, flow), and Lightning components* Develop data quality standards and strategies to promote data cleanliness and correct data-related issues and support data migrations with merges, deletes, updates and inserts* Create, modify, and maintain documentation on Salesforce solutions and related business processesJob Requirements:MINIMUM WORK EXPERIENCE: Typically 5 to 7 or more years of increasing responsibility in terms of any applicable professional experience.PREFERRED EDUCATION: Typically a Bachelor's Degree or global equivalent in related discipline. Master's degree or global equivalent a plus. May hold one or more industry certifications; professional certification may be required to advance.GENERAL SKILLS & COMPETENCIES: * Strong understanding of industry practices* High proficiency with tools, systems, and procedures* Good planning/organizational skills and techniques* Good decision making, analysis and problem solving skills with ability to multi-task* Strong verbal and written communication skills* Good presentation and public speaking skills* Good interpersonal skills* Good conflict resolution skills and ability to deliver difficult messages* Ability to build partnerships at all levels within the company, begin to build partnerships externally* Resolve complex issues in effective waysSPECIFIC KNOWLEDGE & SKILLS: * 4+ years of experience configuring Salesforce using process builder, validation rules, Lightning flow, roles and profiles, data loader, reports and dashboards* Proven experience in designing and implementing a salesforce/CRM architecture strategy aligned with business goals and objectives* Experience defining design/build standards and processes to be followed by more junior administrators* Experience installing and managing AppExchange applications* Understanding of the architecture, capabilities and constraints of the Salesforce application* Advanced database experience writing queries in SQL/SOQL* Specialized experience in 2 or more salesforce-integrated solutions specific to marketing, sales, finance, or service operations* Demonstrated advanced expertise and understanding of industry best practices in the operations of at least 1 of the following functional areas: marketing, sales, finance, or service* Proven experience with cloud data maintenance applications such Demand Tools, Cloudingo or similar solutions* Experience with a Salesforce implementation preferred* Salesforce Administrator/Developer certification preferred* Experience with Scrum or other Agile development methods preferred* Advanced understanding and experience with iPaaS solutions such as MuleSoft or Tibco or similar solutions* Advanced understanding and experience integrating Salesforce with other applications using REST & BULK APIs preferred* Advanced experience with code versioning and code branching strategies using GIT preferred* Advanced Apex knowledge preferredFULL-TIME BENEFITS AVAILABLE:* Earn generous PTO (Paid Time Off)* Seven Company Paid holidays* Competitive Medical, Dental, and Vision benefits* 401K with competitive company match* Flexible Spending Account (FSA)* Life Insurance, Short and Long Term Disability, AD&D Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.For more information about career opportunities at Henry Schein, please visit our website at: 010099990000.2815.0767

Keywords: Henry Schein, Provo , Sr Salesforce Administrator I, Other , Provo, Utah

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