Screener/Greeter (Part Time)

Company: Mountainlands Community Health Center Inc
Location: Provo
Posted on: April 8, 2021

Job Description:

Description:Job Summary: Acts as the first point of contact for patients and visitors by providing symptom screening upon entrance to a Mountainlands Community Health location. Team members in this role will be knowledgeable in our COVID screening procedures, and visitor policy guidelines. Responsible for the smooth flow of patients, visitors through designated entrances of MCHC locations. This position will greet, ask structured health questions and take temperatures of all patient and visitors entering the facility. Must be committed to the continuous improvement of the patient experience which includes patient safety, quality of care and excellent service. Position will be based at designated entrances to the clinic.Job QualificationsEducation High School Diploma or GEDExperience:One (1) year preferred, preferably in a clinical setting with an emphasis on patient care.An equivalent combination of education and experience may be substituted.Excellent interpersonal, communication, customer service, and patient skills required.Language:Bilingual: English/Spanish, RequiredSchedule:There are two part time shifts availableThe first is M-F 7:30 AM - 1:00 PMThe second is Monday 1PM - 8PM, Tues-Thurs 1PM - 7PM, Friday 1Pm - 5PMEssential Duties/Responsibilities

• Appropriately acknowledge or greet each person entering the building.
• Displays courteous, helpful behavior to patients, visitors, medical personnel, and team members.
• Follows protocol for screening patients and visitors as they enter the medical facility.
• Adheres to all patient, visitor and team member health screening policies, procedures, and guidelines.
• Maintains orderly storage of supplies and keeps table area neat, clean and organized.
• Oversee daily upkeep and cleanliness of screening areas.
• Abides by and complies with all medical center and department policies and procedures.
• Demonstrates service excellence towards all visitors and staff.
• Performs other duties and projects as requested by leadership.Additional RequirementsAbility to interact with others with tact and diplomacy; treat others with respect and consideration regardless of status or position; contribute to a positive team spirit; balance team and individual responsibilities; display highest degree of professionalism and ethics.Respond appropriately to patient needs; manage difficult or emotional patient situations in a way that instills trust and respect; solicit feedback to improve performance.Ability to manage multiple priorities, work well under pressure, complete tasks correctly and on time with limited supervision; Ability to effectively present information in one-on-one or small group situations; respond well to questions; complete administrative duties accurately and timely. Punctual and reliable; ability to maintain schedule commitments. Current CPR certification required, along with any required maintenance.Current personal immunization records, along with any required maintenance.Ensure confidentiality, integrity, and availability of all MCHC records, PII, and PHI (created, received, maintained, or transmitted).Must have reliable transportation.Travel: Minimal, as required. PM20.Requirements: PI133336920

Keywords: Mountainlands Community Health Center Inc, Provo , Screener/Greeter (Part Time), Other , Provo, Utah