ProvoRecruiter Since 2001
the smart solution for Provo jobs

Medicare Training Specialist

Company: Connexion Point
Location: Provo
Posted on: May 3, 2021

Job Description:

Connexion Point, an Integrity Marketing Company, is an award-winning, tech-enabled healthcare services company specializing in customized contact center services with offices in Utah, Florida, Texas and Tennessee. Our partnership with Integrity Marketing Group brings together two tech-focused powerhouses committed to reshaping the senior market industry. We connect the healthcare industry to their consumers, and consumers to their healthcare. Healthcare is complicated. We make it simpler.

Job Description

We are seeking a committed, talented, experienced Medicare Training Specialists, who prides themself in excellence, to join our existing team of professional facilitators. We are a fast paced, award winning tech enabled healthcare services company, headquartered in Utah, with offices in Utah, Texas, Tennessee, and Florida. As one of the fastest growing companies in the United States we offer almost unlimited growth potential to the right candidate. Our training department prides itself on providing outstanding training programs, focused on mastery learning, that produce results which exceed client expectation.

If you are an experienced, professional facilitator who is committed to excellence, and who is energized by a fast paced, intellectually challenging team atmosphere, this could be your opportunity.

Job Duties:

  • Train new hires on Medicare for multiple clients virtually as well as in person
  • Gather and evaluate information from employees and management to identify opportunities to correct knowledge and performance gaps
  • Conduct recurring training for existing employees throughout the year
  • Assist with recruiting and training new trainers in preparation for Medicare Annual Enrollment Period
  • Develop and design effective digital and print educational material
  • Identify individual and team skill gaps
  • Liaise with operations and client managers to determine training needs
  • Effectively conduct role-playing activities to develop employee sales skills
  • Assess the impact of each educational course on staff performance and client satisfaction
  • Maintain updated records of training curricula and material

Job Responsibilities:

  • Completing timekeeping daily for new trainees
  • Completing projects timely and continuing communication regarding project status
  • Complete class surveys for every class taught
  • Gather and provide ROI regarding performance improvements for agents after training
  • Conduct training assessments to determine the most effective way to increase agent performance


  • Work experience as a call center Trainer or similar role
  • Experience in Sales is a plus
  • Familiarity with interactive learning activities
  • Excellent communication and presentation skills
  • Thorough working knowledge of Medicare
  • High level of interpersonal skills and integrity
  • Ability to adapt to changing needs and work environment
  • Strong project management
  • Excellent time management and ability to multitask
  • Commitment to excellence


  • Sales experience
  • Customer service experience
  • Knowledge of Health insurance licensing expectations and requirements
  • Knowledge of Learning Management Software (LMS)
  • Associate level degree or higher
  • Current Utah Health Insurance License


We care about you and your family. We are proud to offer a full spectrum of benefits, including:

  • Health, vision and dental plans
  • Short term and long-term disability plans
  • Employer-paid life insurance
  • Supplemental life insurance
  • Employee Assistance Program
  • Adoption Assistance
  • Pet Insurance
  • Paid Time Off
  • Two paid days off for volunteer service. We want you to have time to give back to your community.
  • 401K with a 4% company match

Join the Connexion Point - Integrity family!

At cXp-Integrity, at all levels, and across all departments, our success is driven by the strength of our people. We invest in our teams human capital potential with mastery learning-based curriculum and facilitation, professional leadership development programs, licensing education programs, individual and group engagement metrics, and promote from within policies.

At cXp-Integrity, we are solution builders and problem solvers.

We foster a sense of belonging and a culture of accountability, teamwork, communication, excellence, and problem-solving. We believe that when our team is strong, we can do incredible things!

Keywords: Connexion Point, Provo , Medicare Training Specialist, Other , Provo, Utah

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Other Jobs

8400 - RP2 - Utility Inspector Coordinator
Description: Job Description Wilson Company is currently seeking a Utility Inspector Coordinator who will be responsible for the monitoring of the installation of utilities across railroad property throughout the (more...)
Company: Wilson & Company, Inc
Location: South Jordan
Posted on: 05/12/2021

Early Childhood Teacher Lead
Description: Open Date 04/16/2021 Requisition Number PRN25849B Job Title Early Childhood
Company: University of Utah
Location: South Jordan
Posted on: 05/12/2021

Assembler/Production Operator II - Weekend Day Shift ($15.00)
Description: Job DescriptionJoin the industry leader in medical device manufacturing. Merit Medical is seeking candidates who want to make a difference through meaningful work. This is a direct-hire, Full-Time positionDuties (more...)
Company: Merit Medical
Location: South Jordan
Posted on: 05/12/2021

Entry Level Management - Customer Service - Interview Today
Description: We are hiring for individuals who have a background in either customer service, finance, or sales. If you are searching for a company that pays well, and takes care of all members, feel free to apply.What (more...)
Company: THE WCP Group
Location: South Jordan
Posted on: 05/12/2021

Customer Service
Description: p We completely train, so no industry experience is required. We pay weekly, provide benefits, and are looking to hire immediately. /p p Top candidates will be energetic, positive, passionate, and want (more...)
Company: The Midwest AC Partners
Location: South Jordan
Posted on: 05/12/2021

Lead Cashier/Supervisor
Description: p /p div style padding-left:15px padding-right:15px width:877.5px color: 515151 background-color: ffffff p strong 12- 14/hr. Plus Bonus Potential /strong /p p Come help build the coolest (more...)
Company: Maverik Inc.
Location: South Jordan
Posted on: 05/12/2021

Meat Cutter and Wrapper
Description: div Sam apos s Club - JobID: WD128050 Butcher As a Meat
Company: Sam's Club
Location: south jordan
Posted on: 05/12/2021

Assembler/Production Operator II - Weekend Night Shift ($16.00)
Description: Join the industry leader in medical device manufacturing. Merit Medical is seeking candidates who want to make a difference through meaningful work. This is a direct-hire, Full-Time position Duties include: (more...)
Company: Merit Medical
Location: South Jordan
Posted on: 05/12/2021

Description: Position Summary...Why do people love shopping for fresh food at Sams Club Our members tell us one of the biggest reasons is our hard-working and happy-to-help fresh food associates. Join our freezer, (more...)
Company: Sam's Club
Location: South Jordan
Posted on: 05/12/2021

Assistant Manager(07517)
Description: Domino apos s - 1067 W South Jordan Pkwy Assistant Restaurant
Company: Domino's
Location: South Jordan
Posted on: 05/12/2021

Log In or Create An Account

Get the latest Utah jobs by following @recnetUT on Twitter!

Provo RSS job feeds