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Revenue Analytics Specialist

Company: Vivint Smart Home, Inc.
Location: Provo
Posted on: June 9, 2021

Job Description:

Job Description

Job Description

Our mission is to redefine the home experience through intelligently designed products and services delivered to every home by people who care.

Who Are We:

Vivint Smart Home is the leading provider of smart home services in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24-7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves more than one million customers throughout the U.S. and Canada. Vivint is the largest tech employer in Utah, a certified Great Place to Work, and one of Fast Company's World's 50 Most Innovative Companies for 2017.

The Role:

As a Revenue Analytics Specialist you will work across multiple organizations to help drive revenue opportunities for current customers and e-commerce channels. You will work with large data sets using SQL to manage and build analytic models and data visualizations that will drive decisions for revenue leadership. You will also help collect requirements from these various stakeholders and help execute on ad hoc projects.

What you will be working on:

  • Understanding how to maximize customer lifetime value (LTV) and profitability through current customers as well as E-commerce channels.
  • Deep diving into various data sets to find correlations affecting customer profitability.
  • Working closely with our Customer Support, E-commerce and Field Team on finding solutions based on your analysis and implementing them.
  • Helping put together findings using PowerPoint and present when necessary to various levels of the organization.
  • Communicating with the revenue teams to generate requirements and present results that help key stakeholders make effective decisions.
  • Using analytical rigor to ensure that the business trusts the generated insights.
  • Working closely with a team of data scientists and analysts to structure reports to discover new insights.

What you look like:

  • You have excellent organization and self-management skills. You can work in ambiguous environments and take extreme ownership in your work.
  • You thrive when there are more things to do than less. You get onboard quickly with whatever we decide to do next.
  • Your natural curiosity of how things work drives you to understand the 'why' behind the data and the impact it has on various teams and departments.
  • When you notice something is off in the data you'll go dig in and figure out why before anyone else notices, and then excitingly share with the team.
  • You will effectively communicate your ideas and insights whether it's to an executive, a product manager, or an intern.
  • Dynamic and adaptable - you don't mind switching gears and focusing on a wide variety of projects.

Minimum Qualifications:

  • Bachelor's degree required
  • 2 years of experience in a business analyst or analytical role, technology related is preferred
  • Very comfortable with SQL & Tableau
  • Self-starter, coachable, detail oriented, organized, driven
  • Experience in working with and building relationships with leaders in an organization.
  • Ability to work in a fast-paced environment, meet deadlines, and own projects from start to finish.
  • Project management experience a plus
  • Excel experience a plus

Why Vivint:

  • Paid holidays and unlimited PTO
  • Free daily lunch
  • Employee pricing on smart home products
  • Casual dress code
  • Excellent medical/dental/vision/life coverage
  • Onsite health clinic
  • 401(k) Plan & Matching
  • HSA contributions

What We Stand For:

Honesty and Integrity Come First

Do the right thing

Customer Obsession is Our Advantage

A relentless passion to serve the customer

Innovation is Essential

Today's innovation is tomorrow's lifeblood

We Win Together

Individuals win games: teams win championships

Exceptional is Expected

Talk is cheap: create value, not just motion

We Give Back

Helping people is core to our DNA

Find out more about what it's like to work here:

Behind the big orange logo: an inside look at Vivint Smart Home

Why Vivint Smart Home is One of the Most Innovative Companies

Vivint's Culture

WORKING CONDITIONS:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

SAFETY:

Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.

  • If you are an active Vivint employee, please apply through Workday by searching "Find Jobs".

Keywords: Vivint Smart Home, Inc., Provo , Revenue Analytics Specialist, Other , Provo, Utah

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