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Safety Management Supervisor

Company: Selective Insurance Group
Location: Provo
Posted on: June 9, 2021

Job Description:

A new job is a big decision. Don't work just anywhere. Be Selective.Our BusinessSelective is a midsized U.S. domestic property and casualty insurance company with a history of strong financial performance for over 95 years. Focused on exceptional employee and customer experience, we are frequently recognized for awards and honors, including being named to Forbes' 2021 Best Workplaces in Financial Services and Insurance list.Our CultureWe genuinely care about each other, our customers, and the communities in which we operate. Our leaders actively champion career development and invite us to voice unique ideas and diverse perspectives. If that sounds appealing, we think you would feel inspired on our team to achieve and be rewarded for extraordinary results.Safety Management SupervisorWe have an exciting opportunity available for a Safety Management (Loss Control) Supervisor in our Southwest Region, which covers AZ, CO, NM and UT. Under limited supervision, this position provides a thorough, professional level of hazard detection, risk evaluation and improvement recommendations, initially for underwriting purposes, but primarily focused on the benefit for the insured customer. Most of the workload will consist of the region's largest, most challenging accounts. 40-60% of the work is expected to be field based.You will also lead a team of Safety Management Specialists by providing guidance that supports their successful management of a field territory consisting of customers, Account Management Specialists, Underwriters and agencies. You'll support continuous improvement of work quality, monitor and evaluate staff performance, build and strengthen business partnerships, and assist the Regional Safety Operations Manager as required to meet department and regional objectives. All duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.Responsibilities* Assess the operations of large, more complicated commercial accounts to identify potential loss producing conditions and practices for each of the typical coverages provided to such customers. Determine reasonable control plans for those identified potential loss sources. Draft recommendations for improvement. Advise underwriters of these conditions and recommendations for reducing the risk of loss. Submit recommendations to the customer and their agent. Document customer response to those recommendations and plans.* Prepare quality written safety management reports to communicate and document risk evaluation to internal staff. Prepare quality written safety management business letters and special reports to communicate and document risk evaluation activities and results to external customers and agents.* Analyze the loss history of accounts to identify loss sources, trends in accident frequency and severity, reach meaningful conclusions from the analyses, and provide clear reports to customers, agents, and underwriters.* Coach and train staff to continuously improve their capabilities in risk assessment and risk management and work to increase their knowledge of the coverage(s) for the industries we write. In addition to the administration and utilization of the Quality Assurance program, identify trends/areas needing development and conduct joint visits with staff to monitor performance.* Develop effective and ongoing communication with Territory Managers and Underwriters to assist in their success for new and renewal business opportunities. Consult with agents and customers to inform and advise of the staff's capabilities as well as serve as a key resource for technical information to internal and external business partners.* Support and assist Regional Safety Operations Manager and Regional Manager in; driving strategy and achieving corporate results, setting objectives for staff that are designed to promote the achievement of departmental and regional objectives, developing and implement succession plans, and recruit and acquire new talent.* Prepare and deliver high-level strategic, operational, and business related presentations to internal and external customers as applicable.* Provide oversight and approval of staff monthly expenses.* Maintain a high level of knowledge of risk management techniques and technology.* Earn and maintain designations through self-education and training programs (i.e. application of nationally recognized codes and standards, appropriate state regulations in reducing the level of risk for customers). Independently seek opportunities to increase leadership and management capabilities by utilizing internal and external resources. Must be able to drive an automobile to travel within territory.* Car travel represents approximately 40% of employee's time and a valid driver's license is required.* The position can be performed from any location in the Southwest Region.Qualifications* College degree is preferred.* Previous supervisory experience preferred.* Successful completion of INS 21 (Property and Liability Insurance Principles) and INS 23 (Commercial Insurance) is preferred.* Proficiency in assessing and managing risk in all major commercial lines of business developed through 6+ years of significant field-based experience.* Able to understand and explain coverage exposures, controls and appropriate risk management techniques.* Strong problem solving abilities in strategic, operational, and business related issues.* Competent ability to apply OSHA, NFPA and other applicable technical standards.* Demonstrates effective leadership skills and behaviors. Strongly committed to fostering a positive, inclusive work environment.* Demonstrates advanced ability to build relationships and communicate with all levels of reporting structure, customers and agents.* Ability to travel and meet with customers and agents to assess and maintain risk.* Encourage continuous improvement and risk management strategies to reduce the level of risk and the potential for loss.* Demonstrates a basic proficiency in usage of computer tools including internet research and Microsoft Office applications. Experience with AuSuM and Cognos reporting preferred.* Must have valid state-issued driver's license in good standing and be able to drive an automobile.Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.Selective maintains a drug-free workplace. Associated topics: compress, compressor, operations manager, pipe, pipeline, plant manager, president, spill prevention, subordinate, supervise

Keywords: Selective Insurance Group, Provo , Safety Management Supervisor, Other , Provo, Utah

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