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Service Billing Professional

Company: Vivint, Inc.
Location: Provo
Posted on: June 9, 2021

Job Description:

Job DescriptionOur mission is to redefine the home experience through intelligently designed products and services delivered to every home by people who care.Who Are We:Vivint Smart Home is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24/7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves more than 1.7 million customers.Vivint was named to the Forbes list of "America's Best Employers for Diversity" in 2020 and 2019, and to the Forbes list of "America's Best Employers" in 2018. The company has a strong commitment to philanthropy and received a 2020 Gold Halo Award from Engage for Good for group volunteerism. Vivint isthe largest tech employer in Utah and has received multiple awards for innovation, including being named among Fast Company's "World's 50 Most Innovative Companies."What you will be working on: Warehouse Opportunities and Returned Equipment billing. Who you will work with:The warehouse Billing Team. What we're looking for:Service Billing Professional l Job Responsibilities:Review completed work orders to ensure proper billing for our customersService Billing Professional l Job Duties:Review completed work orders for billing errorsInvoice customers for missed charges and feesSend coaching for other departments for training purposesIdentify and report problems in the system to ManagerProtects organization's value by keeping information confidential.Updates job knowledge by participating in educational opportunities.Accomplishes accounting and organization mission by completing related results as needed.Work with other team members that are remoteRequired Skills:Organization, Data Entry Skills, General Math Skills, Analyzing Information , Attention to Detail, Thoroughness, Verbal and written CommunicationBasic problem solving skillsMultitaskingService Billing Professional l Skills and Qualifications:Organization, Data Entry Skills, General Math Skills, Multitasking, Attention to Detail, Thoroughness, Reporting Research Results, Verbal CommunicationWhy Vivint:Paid holidays and flexible paid time awayYour choice between Mac or PCEmployee pricing on smart home productsCasual dress codeOnsite health clinicMedical/dental/vision/life coverageWhat We Stand For:Honesty and Integrity Come FirstDo the right thingCustomer Obsession is Our AdvantageA relentless passion to serve the customerInnovation is EssentialToday's innovation is tomorrow's lifebloodWe Win TogetherIndividuals win games: teams win championshipsExceptional is ExpectedTalk is cheap: create value, not just motionWe Give BackHelping people is core to our DNAFind out more about what it's like to work here:http://archive.sltrib.com/article.php?id=5360131=CMSIDhttps://www.fastcompany.com/3067476/why-vivint-smart-home-is-one-of-the-most-innovative-companies-of-2https://www.vivint.com/company/careers/cultureWORKING CONDITIONS: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.SAFETY:Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.If you are an activeVivintemployee, please apply through Workday by searching "Find Jobs".

Keywords: Vivint, Inc., Provo , Service Billing Professional, Other , Provo, Utah

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