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Medical Assistant

Company: Mountainlands Community Health Center
Location: Payson
Posted on: June 9, 2021

Job Description:

Description:Job Title: Medical AssistantReports to: Site ManagerJob Summary: The Medical Assistant is responsible for rooming patients and assisting Physicians, Advanced Practice Providers, and RNs as requested. This role requires an individual who possesses a pleasant and welcoming personality and is willing to travel to other MCHC sites if needed. This position may require weekend or evening work. The Medical Assistant contributes to a work environment that is caring, collaborative, and innovative. This person will support MCHC mission, vision, and values and will adhere to compliance protocols as well as MCHC policies and procedures.Job QualificationsEducation or Formal Training (Licenses/Certifications):High School Diploma or GEDCertified Medical Assistant/ completion of MA school and working on externship hours requiredLanguageBilingual: English/Spanish, Required ExperienceOne (1) year preferred, preferably in a clinical setting with an emphasis on patient care.An equivalent combination of education and experience may be substituted.Technical knowledge and strong Microsoft Office and EMR database computer skills required.Knowledge of clinic scheduling, policy and procedures for front office, electronic medical record, HIPAA and medical assistant skills.Excellent interpersonal, communication, customer service, and patient skills required.Additional Requirements/Licenses/Certifications:Ability to interact with others with tact and diplomacy; treat others with respect and consideration regardless of status or position; contribute to a positive team spirit; balance team and individual responsibilities; display highest degree of professionalism and ethics.Respond appropriately to patient needs; manage difficult or emotional patient situations in a way that instills trust and respect; solicit feedback to improve performance.Ability to manage multiple priorities, work well under pressure, complete tasks correctly and on time with limited supervision; step in when needed and cross train for additional site coverage; respond promptly to requests for service and assistance.Ability to effectively present information in one-on-one or small group situations; respond well to questions; complete administrative duties accurately and timely.Punctual and reliable; ability to maintain schedule commitments.Current CPR certification required, along with any required maintenance.Current personal immunization records, along with any required maintenance. Note: We require vaccines, including the Covid-19 vaccine per CDC recommendations, with approved exemptions per guidelines and policy Ensure confidentiality, integrity, and availability of all MCHC records, PII, and PHI (created, received, maintained, or transmitted).Must have reliable transportation.Travel: Minimal, as required.Essential Duties/ResponsibilitiesResponsible for welcoming and escorting patients to exam room; preparing patient for visit; accurately obtaining and recording patient's vital signs; performing patient intake to assist Clinician in directing patient care per written protocol; assisting Clinicians with exams, diagnostic or therapeutic procedures; directing patient following the visit.Responsible for blood draws, laboratory specimen work, EKG's as required, assisting provider with procedures, chaperoning provider, preparing laboratory requests and ensuring accurate labels and records on all specimens, delivering specimens to designated area; retrieving lab results and x-ray reports, cleaning and restocking exam rooms following a visit as needed. Accountable to provide clear, compassionate, and timely instructions to patients regarding all applicable procedures. The MA is responsible for daily follow-up on messages and labs and demonstrates mindfulness related to urgent messages/labs. The MA ensures all communications are placed in the EMR chart and all pharmacy requests and messages are called in or answered prior to end of shift.Change/update service profiles to accommodate Clinicians scheduling needs: answer, screen, and route outside calls as necessary; supply information to callers and record messages; perform clerical duties as requested, communicate with outside agencies as directed by Clinician.Answer patient calls/messages to ensure timely response to their issues/inquiries; pre-register patient and accurate obtain information to ensure patient is appropriately triaged per protocol; ensure follow-up booking required by patient care plan; cross train to provide backup patient services and reception duties.Performs other duties as assignedReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.PM20.Requirements: PI135736446 Associated topics: bilingual, family medicine, family medicine physician, hospitalist, outpatient, physician md do, practice, practitioner, primary care, provider

Keywords: Mountainlands Community Health Center, Provo , Medical Assistant, Other , Payson, Utah

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