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Sr Customer Assistance Representative Provo - Provo - 84604

Company: enterprise
Location: Provo
Posted on: June 9, 2021

Job Description:

OVERVIEW

The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.

This role is available as a part-time position in Provo, UT!

The role starts at $14.00 per hour.

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today and every day the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response,please click here [https://www.enterpriseholdings.com/en/customer-service/coronavirus-covid-19-update.html].

RESPONSIBILITIES

* Provide a high level of customer service by assisting customers and assessing their rental needs by offering additional products * Type up rental contracts at the counter inside the rental terminal * Meet and greet customers in a friendly and timely manner * Provide directions and general assistance * Assist to assess condition of rental upon return * Process returns, check-ins * Notify Management of any known customer problems * Notify Management of any known vehicle problems and any required vehicle maintenance * Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

QUALIFICATIONS

* Must be at least 18 years old * High school diploma or GED equivalent required (proof of graduation required at interview) * Meet either of the following requirements: * Two years of college plus six months of customer service experience, or at least two years of previous customer service experience.
* If you have a minimum of 2 years of college: In lieu of work experience, will consider involvement in organizations/clubs, volunteer work/communityservice, athletics or military.
* Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years * No drug or alcohol related conviction on driving record in the past 5 years * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future * Must be able to work one of the 2 schedules below: * Mon - Fri 8am - 1pm * Mon, Wed, Fri 8am - 6pm

Keywords: enterprise, Provo , Sr Customer Assistance Representative Provo - Provo - 84604, Other , Provo, Utah

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