Department: Sundance Mountain Outfitters
Reports To: SMO Manager,
works closely with Director of Operations & Retail
Pay: $18.00 -
$23.00 per Hour DOE
Shift: Full Time Year
Must be available weekends
The SMO Retail Manager will be
responsible for creating a dynamic retail experience for Sundance
guests, while coordinating products that fit with the Sundance
vision and brand. SMO Retail Manager must be creative, outgoing,
confident and self-motivated to execute the SMO Retail
merchandising plan. A professional attitude and appearance are a
SMO RETAIL SUPERVISOR
ESSENTIAL DUTIES & RESPONSIBILITIES
include the following. Other duties
may be assigned.
Create impactful retail displays
that fit the SMO dcor and ambiance demonstrating a powerful eye for
Keep the retail floor, storage
space and area clean, organized, and well stocked.
Effectively cross sell and up-sell
customers and train other staff how to do the same.
Share the Sundance story of land
preservation and environmental commitment as the occasion
Manage inventory for four
locations: Sundance Mountain Outfitters base operation, SMO 2.0,
Flyfishing, and Stables.
Be organized and detail oriented
to insure accurate inventory counts, invoicing, etc.
Work with IT to insure accurate
and up to date POS interaction for all hot keys.
Proficiently use Yellow Dog
Software to Create PO's, Receive Product, Generate Invoices, and
perform physical inventories.
Oversee quarterly inventory and
insure accurate counts.
Assist Manager in the analysis and
preparation of the monthly P&L report.
Have a strong eye to recognize and
create product plans to determine product with higher turnover
Manage shrinkage by managing
theft, expiration dates, and enforcing return policy, exchanges,
Manage the seasonal nature of the
business and effectively inventory and store seasonal items in
Consistently produce all monthly
and quarterly reports on time.
Establish and maintain good
relationships with representatives and industry
Act appropriately and with the
best interest of Sundance in mind when dealing with reps & sales
Watch sales closely and monitor
Make product recommendations based
Listen to guest requests and input
and implement when appropriate.
Share guest feedback to determine
new product selection.
Be actively engaged in managing
Assist with managing annual retail
budget as it relates to revenue, cost of goods sold, labor and
Responsible for placing of orders
for pre-season and in season inventory management.
Ensure all purchases have
Assist other departments with
meeting their uniform needs.
Be a team player and help out in
areas outside of retail responsibilities.
Provide constant leadership and
management influence for all SMO staff at all times.
Proficiently operate POS and
accurately handle cash.
Schedule retail staff subject to
Manager review of all schedules.
Oversee merchandising, inventory
control, and revenue accounting of Sundance logo products at the
Sundance Stables and Fly Fishing shop.
Assist SMO Manager with updating
training log and assuring staff accountability to all policies and
Assist SMO Manager with periodic
employee reviews and goal setting evaluations.
Assist the Director of the Nordic
Center with the placement of Sundance logo merchandise for winter
operations as needed.
Be actively engaged with the
Retail Committee in developing logo products resort
REPRESENTATIVES ARE EXPECTED TO:
Embrace and promote all facets of
the Sundance Guiding Principles: vision, mission, service
standards, and values.
Exhibit job and product knowledge
to accurately support and promote all Sundance departments,
amenities and programming ventures.
Be flexible to meet business
demands, work well under pressure, meet deadlines, and manage time
Work with a broad based
constituency and provide excellent service to all internal and
Demonstrate cooperative behavior
with colleagues and supervisors.
Keep information confidential as
directed in the confidentiality agreement.
Support and comply with all
Sundance policies, procedures, and standards.
Be a positive ambassador of
Sundance inside and outside of work.
Support and participate in
environmental programs associated with position, for example:
minimize waste, recycle, conserve energy, purchase and use
sustainable products, educate co-workers/guests on environmental
ethic, support vendors with similar environmental ethic, decrease
pollution levels, minimize the use of toxic chemicals, restore wild
life habitats, and carpool with co-workers to minimize carbon
emissions. All employees are invited to participate in
environmental or Sundance Preserve sponsored events.
Oversee the operation of retail
environment including working with all SMO staff to insure adequate
knowledge of product and knowledge of operation. Supervise
inventory levels at all times and minimize shrinkage or loss of
sales due to lack of product, expiration dates, theft. Implement
and enforce return policy, holds and exchanges.
Carry out supervisory
responsibilities in accordance with the organization's policies and
applicable laws. Responsibilities include interviewing, hiring, and
training employees; planning, assigning, and directing work;
appraising performance; rewarding and disciplining employees;
addressing complaints and resolving problems.
Complete all applicable paperwork
for the above responsibilities and submit to HR in a timely
Assume management responsibilities
in the absence of SMO Manager.
Sundance recognizes the impact
that our image has on the guest's impression of the resort and the
perception of our ability to provide professional service to our
clientele. As representatives of Sundance all employees including
mangers are expected to be in compliance with the Dress Code
determined for his/her department as defined in the job description
or follow the standards below.
In order to best promote a
positive, professional image that meets Sundance guest's
expectations, employees are required to dress in a professional,
conservative fashion that is appropriate for their area. Please use
the following as a minimum standard:
All aspects of the Personal
Appearance policy (SPL#50) must be in compliance.
Required to wear nametags at all
times while in guest service area.
Clothing must be unwrinkled and
clean, and in good condition (no rips, tears, or frays regardless
of whether accidental or fashionably placed).
Blue jeans are
Men's shirts must be tucked in
when possible, related to the type of work, lifting bikes,
Appropriate skirt length is from
the knee to the ankle.
A tailored fit is required of all
Tank tops, halter tops tube tops,
and spaghetti straps are prohibited.
Sleeveless shirts are permitted
Bare midriffs are
Proper footwear for your
department is required.
Dress sandals are permitted for
females. No open toed sandals.
Flip flops are prohibited in all
Tennis shoes are prohibited unless
there is a business need (ie: Mtn. Ops.).
Fashion sneakers are allowed
within department approved parameters.
If an approved t-shirt is worn, it
must be in good condition and have appropriate Sundance
Sundance logo baseball cap is
permitted: beanies are okay. It must be in good condition and have
appropriate Sundance logos.
Shorts are appropriate and must be
mid-thigh or longer during the summer month and must be approved by
Sundance will reasonably
accommodate employees with religious beliefs or a disability that
may make it difficult for that employee to comply fully with the
Personal Appearance Policy. Employees should contact their
supervisor or Human Resources to request a reasonable accommodation
that will comply to the greatest extent possible with the
This is a general description of
this job. All employees of SUNDANCE PARTNERS LTD. will be required
to perform any task that is asked of him/her within legal and
ethical parameters and company policy.
To perform this job successfully,
an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
One to two years related
experience and/or training; or equivalent combination of education
and experience. Supervisory experience preferred.
Proficiency with Infogenesis,
Excel, Word and Yellow Dog Software.
Ability to read, analyze, and
interpret general business periodicals, professional journals,
technical procedures, or governmental regulations. Ability to write
reports, business correspondence, and procedure manuals. Ability to
effectively present information and respond to questions from
groups of managers, clients, customers, and the general
Ability to calculate figures and
amounts such as discounts, interest, commissions, proportions,
percentages, area, circumference, and volume. Ability to apply
concepts of basic algebra and geometry.
Ability to solve practical
problems and deal with a variety of concrete variables in
situations where only limited standardization exists. Ability to
interpret a variety of instructions furnished in written, oral,
diagram, or schedule form.
The physical demands described
here are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
While performing the duties of
this job, the employee is regularly required to stand; use hands to
finger, handle, or feel; reach with hands and arms; climb or
balance; stoop, kneel, crouch, or crawl; and talk or hear. The
employee frequently is required to walk. The employee must
regularly lift and/or move up to 25 pounds and frequently lift
and/or move up to 50 pounds. Specific vision abilities required by
this job include close vision, distance vision, color vision,
peripheral vision, depth perception, and ability to adjust
The work environment
characteristics described here are representative of those an
employee encounters while performing the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
While performing the duties of this job, the employee is
regularly exposed to wet and/or humid conditions. The employee is
frequently exposed to moving mechanical parts. The employee is
occasionally exposed to high, precarious places; fumes or airborne
particles; toxic or caustic chemicals; outside weather conditions;
risk of electrical shock; and vibration. The noise level in the
work environment is usually moderate.
Must be 18 years of age or older.
Job Posted by ApplicantPro