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Maintenance Technician Level 1

Company: Sundance Resort
Location: Provo
Posted on: June 11, 2021

Job Description:


Department: Maintenance

Reports To: Maintenance Manager

Rate of Pay: $17.00 - $19.00/Hour

Shift: Variable shifts 8 am 4 pm or 2 pm 10 pm

5-6 shifts/week including weekends, holidays and special events


The general purpose of this job is to provide skilled maintenance services to lodging and resort facilities and to assist all guests and employees with any maintenance concerns within the guidelines of the Resort's environmental commitment.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Perform maintenance tasks assigned by the Maintenance Manager.

Keep logs of tasks performed and communicate effectively with the Maintenance Manager.

Exhibit excellent time management skills to efficiently and accurately prioritize and complete tasks.

Participate in daily, weekly, and monthly building tours and inspections.

Respond to guest and staff requests in a timely, courteous, and professional manner.

Perform preventative maintenance tasks and repairs as needed.

Comply with Safety Standards for the project and use of tools and machinery.

Comply with no-idling policy.

Assist other Maintenance Technicians and/or Maintenance Manager on building/repair projects.

Maintain and repair resort's plumbing and electrical systems, including replacing worn or defective parts.

Paint interior and exterior walls, trim, railings, and signs.

Maintain and repair wood parts of buildings.

Repair worn or damaged parts such as hoses, wiring, and belts in machines and equipment.

Assist with remodeling projects in lodging units and resort building projects.

Keep work and guest areas safe and presentable while performing repairs and installations.

Support the recycling program.

Assist other departments moving furniture, making improvements, unloading and storing supplies as needed.


Embrace and promote all facets of the Sundance Guiding Principles: vision, mission, service standards, and values.

Exhibit job and product knowledge to accurately support and promote all Sundance departments, amenities and programming ventures.

Be flexible to meet business demands, work well under pressure, meet deadlines and manage time appropriately.

Work with a broad based constituency and provide excellent service to all internal and external guests.

Demonstrate cooperative behavior with colleagues and supervisors.

Keep information confidential as directed in the confidentiality agreement.

Support and comply with all Sundance policies, procedures, and standards.

Protect Sundance assets.

Be a positive ambassador of Sundance inside and outside of work


Support and participate in environmental programs associated with position, for example: minimize waste, recycle, conserve energy, purchase and use sustainable products, educate co-workers/guests on environmental ethic, support vendors with similar environmental ethic, decrease pollution levels, minimize the use of toxic chemicals, restore wild life habitats, and carpool with co-workers to minimize carbon emissions. All employees are invited to participate in environmental or Sundance Preserve sponsored events.


Sundance recognizes the impact that our image has on the guest's impression of the resort and the perception of our ability to provide professional service to our clientele. As representatives of Sundance all employees including mangers are expected to be in compliance with the Dress Code determined for his/her department as defined in the job description or follow the standards below.

In order to best promote a positive, professional image that meets Sundance guest's expectations, employees are required to dress in a professional, conservative fashion that is appropriate for their area. Please use the following as a minimum standard:

All aspects of the Personal Appearance policy (SPL#50) must be in compliance.

Employees are required to wear nametags at all times while on duty.

Clothing must be unwrinkled, clean, and in good condition (no rips, tears, or frays regardless of whether accidental or fashionably placed).

Blue jeans are permitted.

Men's shirts must be tucked in.

Appropriate skirt length is from the knee to the ankle.

A tailored fit is required of all clothing.

Tank tops, halter tops tube tops, and spaghetti straps are prohibited.

Sleeveless shirts are permitted for females.

Bare midriffs are prohibited.

Proper footwear for your department is required.

Dress sandals are permitted for females.

Flip flops are prohibited in all areas.

Tennis shoes are prohibited unless there is a business need (ie: Mtn. Ops.)

Fashion sneakers are allowed within department approved parameters.

If your department allows t-shirts, they must be in good condition and have appropriate Sundance logos.

If your department allows baseball caps, they must be in good condition and have appropriate Sundance logos.

If your department allows beanies, they must be in good condition and Sundance branded.


Sundance will reasonably accommodate employees with religious beliefs or a disability that may make it difficult for that employee to comply fully with the Personal Appearance Policy. Employees should contact their supervisor or Human Resources to request a reasonable accommodation that will comply to the greatest extent possible with the policy.


This is a general description of this job. All employees of Sundance Partners Ltd. will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


High school diploma or general education degree (GED); and two to three years related experience and/or training. Basic knowledge of HVAC and Electrical Systems. Experience with commercial cooking equipment repair. . Proficiency in dry walling, painting, staining, framing and carpentry skills. Must know plumbing and trouble-shooting propane distribution problems. Basic knowledge of boilers and radiant heating. Basic building construction knowledge, able to read Blue Prints.


Must possess a working knowledge of internet navigation and electronic mail. Knowledge of Guest Ware 4 and SMS helpful. Able to use 2-way radios for communication to other maintenance staff. Proficiency using hand and power tools. Including but not limited to screwdrivers, plyers, wrenches, pry bars, hammers, chisels, tape measures, levels, saws, pneumatic fastening tools, saws, drills, demolition tools, multi meter, and cutting tools.


Must possess a valid U.S. Drivers' License in good standing as determined by Sundance's Insurance Company guidelines.


Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.


Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.


Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must frequently lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is frequently exposed to high, precarious places; fumes or airborne particles; and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, extreme heat, and vibration. The noise level in the work environment is usually moderate and occasionally loud.


Must be 21 years old or older.

Keywords: Sundance Resort, Provo , Maintenance Technician Level 1, Other , Provo, Utah

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