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Customer Relations

Company: Alder Holdings LLC
Location: Payson
Posted on: June 12, 2021

Job Description:


Are you a problem solver, self-starter, leader, career-oriented? If so then we're right up your alley! Come join our Customer Relations team! We want you to be independent and thrive in a continually evolving environment. We passionately serve and protect our customers to achieve our ultimate goal of providing total life safety for all. Your success is our success, and we seek to reward your outstanding efforts with similar opportunities.

What You'll Love About Us

  • Pay - $13 - $15 per hour (Quarterly performance bonuses)
  • Great Company Culture - Were a team! Others say it We live it!
  • Growth - One of the 10 Fastest growing Companies MWC Network. We need leaders. Well give you everything you need to start a career, not just another job.
  • Fitness - Feel free to enjoy our custom-built, state of the art CrossFit gym.
  • Flexible Schedule - If youre the right fit for our team, were more than happy to work around your schedule
  • Every Friday, lunch is on us!
. Requirements:

In Customer Relations, you will be responsible for defining the customers issue, taking control of the call, delivering fast and confident solutions. You will achieve this through:

  • Effective communication, problem solving, and professionalism through phone and email.
  • Creating solutions for difficult situations.
  • Assisting customers that are seeking to cancel by helping them understand the features and benefits our system can provide.
  • Leading by example. Be the success story!
  • Working individually and collectively to help our team achieve department goals.
  • The capacity to work at least 24-40 hours. (Saturday's and some holidays may be required)

What We Will Like About You

  • Hard working and self-motivated
  • Confident and positive personality
  • Good command of language, spelling, and grammar
  • Keen problem solver with a unique ability to think on your feet
  • Acute awareness of conversational detail
  • Commitment to create and deliver tailored solutions
  • Dependable and punctual
  • Flexibility to work various shifts as needed
  • Fast and accurate typing At least 30 WPM

Keywords: Alder Holdings LLC, Provo , Customer Relations, Other , Payson, Utah

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