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Patient Survey Advocate

Company: TalentTeam
Location: Provo
Posted on: June 12, 2021

Job Description:

Are you looking to shape the healthcare service world we know today? If so, apply now! A busy, growing call center in Provo is looking for Patient Survey Advocates to join their outbound call team. We need compassionate agents who will conduct healthcare telephone surveys including reading scripts, accurately coding responses, and entering and rating comments. This individual will also assist with other data entry projects as needed. Agents will be surrounded by supportive leaders and plenty of opportunity for growth. No sales, no collections just friendly phone calls that will help the healthcare system improve.

Job Schedules:

Full time M-F shifts 7: 00am to 3: 30pm and 9: 00am to 5: 30pm

Part time M-F shifts, 7: 00am to 11: 00am and 1: 30pm to 5: 30pm

Training Class June 14th

Training 1st class: M-F 9: 00am to 1: 00pm

Training 2nd class M-F 1: 30pm to 5: 30pm

Pay: $15 per hour.

This is not a work from home job. You are required to be present at the job site

Safety Precautions have been put in place such as

  • Desks are spaced over 6+ feet apart.

  • Your desk is YOUR desk. No one else will sit at your desk.

  • Commercial air grade filter system has been integrated to remove harmful particles in the air

  • Other safety measures and rules are enforced to create a safe environment for everyone :)

Job Duties

  • Work with a professional team and represent outstanding phone surveys to improve our healthcare system.

  • Enthusiastically making outbound calls and efficiently reading the surveys and entering the responses from the patients.

  • Maintain a courteous and professional demeanor while talking to patients.

Minimum qualifications:

  • Ability to communicate verbally and write in English and Spanish. Bilingual preferred but not a must.

  • Must be able to read verbatim.

  • Must  be willing to summit  a E-verify, Drug Screen and Background Check.

Keywords: TalentTeam, Provo , Patient Survey Advocate, Other , Provo, Utah

Click here to apply!

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