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Customer Service Representative - SPANISH, FRENCH or ENGLISH Speaking

Company: LifeWave
Location: Provo
Posted on: November 22, 2022

Job Description:

*Job Description*SPANISH, FRENCH and English speaking reps needed. All agents who speak Spanish and French must also take English calls.*\*\*\*ASK ABOUT OUR SIGN ON BONUS of $1,000\*\*\* **\*\*\*Mon-Fri\*\*\* *_*Schedule 9:30 a.m. - 6:00 p.m.*__*Training class begins December 1, 2022.*_LifeWave is committed to helping people feel better, look younger and lead more joyful lives.Our patented, proprietary wellness products help to deliver more energy and stamina, mental acuity, better sleep, reduced stress, improved skin appearance, faster wound healing and an overall feeling of youthful vitality.*Job Summary*LifeWave is looking for an highly motivated Inbound Customer Service staff to join our team. This position plays a vital role in supporting LifeWaves customers through various media outlets such as phone, e-mail, chat, and social media.The right individual has experience in customer service and sales; thrives in a collaborative and ever-changing environment, and is excellent at building rapport and trust with co-workers and customers alike. This position is Full Time and includes paid benefits.*Responsibilities** Have a customer-centric attitude while assisting our customers on every interaction* Become an expert regarding our products, promotions, services, compensation plan, and policies & procedures to be able to support customer inquiries* Generate and submit new product orders for existing and new customers* Work with internal partners and customers to identify and resolve customer facing challenges* Recommend, and promote additional products and services to increase overall sales revenue* Consistently meet or exceed performance expectations, including customer experience surveys, call handling metrics, and quality standards* Complete internal tracking of required information in order to maintain effective records* Connect with customers by building meaningful relationships that support business success*Qualifications** High school diploma or general education degree (GED) required* Customer service experience preferred* Contact/call center experience preferred* Minimum of 35 WPM* Availability to work a Full Time schedule* Ability to commute daily to our Provo, UT location*Benefits and Perks** 100% of employee health care paid by company* Dental & Vision insurance available* Paid Time Off* Free company product*\*\*\*ASK ABOUT OUR SIGN ON BONUS\*\*\**\*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.Job Type: Full-timePay: $18.99 - $19.00 per hourBenefits:* 401(k)* Dental insurance* Health insurance* Paid time offSchedule:* 8 hour shift* Day shift* Monday to FridaySupplemental pay types:* Signing bonusAbility to commute/relocate:* Provo, UT 84606: Reliably commute or planning to relocate before starting work (Required)Work Location: One location

Keywords: LifeWave, Provo , Customer Service Representative - SPANISH, FRENCH or ENGLISH Speaking, Other , Provo, Utah

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