Customer Account Specialist
Company: Tesani Companies
Location: Provo
Posted on: March 15, 2023
Job Description:
Customer Account Specialist Lift Credit is an online lender for
personal installment loans. Many of our customers have no credit or
poor credit, and cannot be approved for a loan with their banks.
Our core purpose is to save these credit challenged consumers from
payday lending. We want to bridge the gap between bank loans and
payday loans to give everyone a chance for financial inclusion.Lift
Credit is looking for an upbeat Customer Account Specialist to help
our customers through the loan application process. Customer
Account Specialists use their knowledge and experience to help
customers receive loans as quickly as possible. Our relationship
with our customers is very important; we want employees who will
care about them as much as we do. The ideal candidate is efficient,
energetic, and personable. Location: Provo, Utah What you'll
do:
- Be a happy and energetic first contact for our customers
- Field inbound and make outbound calls to help customers apply
for loans
- Answer customer questions via text and email
- Organize customer documents and information
- Provide accurate information about Lift Company products and
services
- Provide outstanding customer service to Lift Company customers
What you need to get the job done:
- Exemplary writing and verbal communication skills
- Willingness to learn
- Problem solving and analytical skills
- Ability to work well with a team
- Great listening skills
- Ability to multitask in a fast pace environment
- Ability to remain happy and optimistic in difficult
situations
- Computer literate
- 1+ year of experience in a customer service or sales
environment preferred
- High School Diploma required What you'll love about us:
- Mindy's Cafe. Our wonderful, in-house chef, Mindy, makes
gourmet meals each day for our employees. (Think delicious salads,
sliders, holiday specials, birthday treats and even Pina
Coladas!)
- Awesome company culture. What creates a cohesive team better
than working with people you actually know and like? We participate
in quarterly company hangouts, monthly in-office parties, killer
holiday parties, Maverick Speaker Series, and a monthly CEO book
club! You'll be a part of a transparent, collaborative, and scrappy
culture.
- Opportunities to give back. At Lift Credit, we provide monthly
service opportunities with our partner, Sunshine Heroes, for
employees and their families to give back!
- Personal Growth. Lift Credit is a part of Tesani Companies - a
holding company that specializes in building enduring businesses.
Lift Credit gets to enjoy the perks of being part of a larger
company, while maintaining the small business
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Keywords: Tesani Companies, Provo , Customer Account Specialist, Other , Provo, Utah
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