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Sales Agent - Now Hiring

Company: Solitude Mountain Resort
Location: Provo
Posted on: November 17, 2021

Job Description:

Description JOB TITLE: Sales Agent DIVISION: Ski & Ride School REPORTS TO: Snowsports Business Manager LOCATION: Ski & Ride School building CLASSIFICATION: Full Time, Part Time, Seasonal Hourly PURPOSE OF POSITION: The Ski & Ride School Sales Agent is responsible for making sales and reservations for ski school products and services, providing excellent guest services by supplying guests with lessons information, pricing, available products and general mountain information. This position also answers phones and returns messages in a friendly and timely manner and communicates any bookings with management and instructors. SPECIFIC JOB REQUIREMENTS:

  • Phone and computer skills
  • Strong customer service skills, communication, accuracy, and timeliness
  • Ability to learn quickly
  • Ability to handle periods of very high volume or very low volume of business
  • Ability to perform simple math and balancing JOB DUTIES AND RESPONSIBILITIES:
    • Greet guests with a positive and friendly demeanor
    • Explain lesson products and pricing to guests
    • Sell products and take payment with accuracy
    • Use of computer and point of sale system
    • Answer phones and return voice mail messages
    • Ensure guest needs are met and policies are followed by employees and guests
    • Gain knowledge of lesson format, and general mountain information
    • Opening and closing procedures of Ski and Ride School sales desk, including balancing till at the end of the shift each day
    • Communicate between supervisors, instructors and report medical emergencies if necessary Requirements

Keywords: Solitude Mountain Resort, Provo , Sales Agent - Now Hiring, Sales , Provo, Utah

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